PlanetCom Inc. FAQ

Where is your store located and what are your hours?
We are located at Suite 14, 2 Athabascan Ave, Sherwood Park Alberta. Please click here to view a map and get directions.
Our hours are Monday to Friday from 8:30am to 5:00pm

What payment methods do you accept?
Debit, Visa, MasterCard, Cash or Cheque

What is the first Step I should take before calling PlanetCom?
Reboot your computer and see if your issue is resolved

Why do I not get immediate support when I click on Remote Support?
Please call the Helpdesk and speak with a technician prior to connecting so we can create a ticket for your issue.
PlanetCom Helpdesk: 780-467-5253