PlanetCom Inc. FAQ

Where is your store located and what are your hours?
We are located at Suite 14, 2 Athabascan Ave, Sherwood Park Alberta. Please click here to view a map and get directions.
Our hours are Monday to Friday from 8:30am to 5:00pm

What payment methods do you accept?
Debit, Visa, MasterCard, Cash or Cheque

What is the first Step I should take before calling PlanetCom?
Reboot your computer and see if your issue is resolved

Why do I not get immediate support when I click on Remote Support?
Please call the Helpdesk and speak with a technician prior to connecting so we can create a ticket for your issue.
PlanetCom Helpdesk: 780-467-5253

Is there a cell phone bylaw in Strathcona County?
Yes, as of September 1, 2009, drivers are no longer permitted to use hand-held cellphones while driving on Strathcona County-controlled roads. PlanetCom's Solution is the Jawbone Bluetooth headset. To learn more about the cell phone bylaw please click here.

Do you repair cell phones?
Yes, PlanetCom can repair your damaged iPhone or Blackberry. Click Here for details