PlanetCom I.T. Solutions

PlanetCom Managed I.T.
4.9
Based on 46 reviews
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Amy Wilson
Amy Wilson
01:39 05 Feb 21
I contacted Carl this week and told him I needed a laptop asap, he was quick to ask me questions to ensure I got a... laptop tailored to my needs and had it ready for delivery the next day! Excellent service and great knowledge, I highly recommend!read more
Barb K
Barb K
17:34 28 Jan 21
I called the other morning with the hopes of getting some help, that I thought probably was hopeless BUT, the person I... spoke to - I'm sorry I missed her name - was SUPER helpful. She was relaxed, calm, told me what I needed to do and ... viola! everything was fixed. I am just SO thankful! PlanetCom has helped me in the past and I will always consider them first as a go to, for help.read more
Bruce Byer
Bruce Byer
05:24 17 Dec 20
The PlanetCom tech remotely got my computer to run MS Flight Simulator 2020 on Steam and recognize my Saitek yoke in a... surprisingly short time. I worked for days and basically failed, not a real surprise as all my Google searches yielded dozens of people around the world with similar problems and no solution. It was not so much FS 2020, as it was getting the Saitek yoke to be recognized. For others, the yoke was either recognized or not - there was no middle ground. The solution was not just one fix - the chipset was out of date, the video card BIOS needed to be flashed; there was even an old Lava card that runs a IBM printer that got a new driver. The SSD hard drives received attention, and something related to the Intel processor was tuned up. Not only does the computer now run multiple screens using the newer Display Port connectors rather than DVI, overall, it just runs better - book keeping is smoother, emails are faster, searches quicker and it goes on. None of this is a real surprise as this sort of performance on the part of the PlanetCom people has been a norm over the years. I am fortunate that they still will work with the little guy as their primary tasking is local and big businesses.read more
Jackie S
Jackie S
15:54 16 Dec 20
I have used Planet Com for years for various reasons. The majority of my dealing have been with Barry and he has always... been so great at solving my computer issues (in person and remotely), always taking the time to go over what was happening or how I could avoid having a similar issue in the future.read more
Mike Krim
Mike Krim
15:01 12 May 20
I have been very impressed with the PlanetCom crew since ordering a new server and associated software through them... recently. They are very quick to respond to questions and I would highly recommend them for your IT needs. Top notch company.read more
Jackie Reitzel
Jackie Reitzel
15:39 06 Dec 19
We are an 18 year local company faithfully serviced by PlanetCom since our inception for well over a decade. PlanetCom... performs as an advanced conduit of intellectual trust bridging corporate needs with today’s most current secure evolving tech advancements. PlanetCom doesn’t just utilize what is available to perform some of the highest levels of technical prowess; they engineer and build the types of security measures needed to support the privacy companies require, offering you the most secure 'VPN vault on the planet’. Our services will remain with them because not only do they standby with the fastest response times when things need immediate attention, they build relationships. Thank you to your team from ours, for being 'in the know' with a small town feel tailored towards our exact needs. The owner -Carl- might even make you a homemade espresso if you leave enough time to enjoy the whole experience they always leave time to offer each of their clients! Thanks PlanetCom! Sincerely, General Management , T.S.B.S. - Ardrossan, AB.read more
ALLAN Gordon
ALLAN Gordon
17:40 03 Dec 19
I recently had been referred to PlanetCom I.T. for my computer issues, running extremely slow and not charging... properly. Dealing with Barry who was very helpful, explaining what PlanetCom could check to see if the laptop was worth spending money for the repair. I am pleased to say with Barry's persistence in finding the issues and recommending solutions my computer is now running better than it ever has after five years of continued use. I would highly recommend PlanetCom I.T. if anyone is having computer issues, very professional and the labour & parts fairly priced completing the repair as per their quote. Job well done.read more
Grant Houle
Grant Houle
05:35 27 Nov 19
The power button on my wife's laptop would not power it on. It turns out that the power button needed replacing. Her... entire craft business was on that laptop and with a craft show only days away, PlanetCom had her laptop up and running again within a day. Thank you again PlanetCom! Quick, friendly and always professional.read more
Denise Reilly
Denise Reilly
16:08 02 Nov 19
PlanetCom is the only IT company I trust for all my computer needs. They offer full service for large corporations to... the home user. They are fast, efficient and provide high quality hardware and support. Thanks guys for the great service!read more
Milanel Belger
Milanel Belger
16:36 24 Oct 19
PlanetCom I.T. Solutions I love this company. It helps me a lot in dealing with this world of technology. I can count... with the help of Barry McDougall fixing my computer ,very helpful, knowledgeable, very patience of my slow learning process of this high technology. Thanks so much Barryread more
Jan Oviatt
Jan Oviatt
03:45 09 Oct 19
I only stopped here because my computer was giving me a □€ sign every time I tapped the "l". The tech came out and... check a couple of things and I started working properly. Just as friendly as could be.read more
cam sopczak
cam sopczak
17:57 24 Jul 19
Every single time we have had a technical issue at our company Braden or someone from the team remotes in and fixes the... issue within minutes of my call! Great service Great team!read more
Marco Ippolito
Marco Ippolito
21:43 19 Jul 19
Quick, happy, priced right.
Touch Massage
Touch Massage
19:28 13 Mar 19
Good service and fast responsories
Tammy Robertson
Tammy Robertson
16:26 01 Mar 19
After losing most of our data due to a server failure, we have been looking for a reliable IT company in Sherwood Park... to upgrade our IT infrastructure and was referred to Planetcom via one of our clients. We weren't really happy with small IT shops around the area since they were more of work-out-of-garage kind of places and you have no idea whether they are going to be around in a couple of years or not. Planetcom, however, was the only professional IT company with an actual office (good looking one too!) and we could tell right away that this was the place we should get our IT stuff done. Within a couple of days, Carl & Braden? (Hope I got his name right) and his team got us all setup with everything from emails to cloud backup / file servers. It's been about 3 months since we've been using Planetcom's managed it services, and boy, it sure did pay off already. If your business is looking for a reliable top-notch IT company, look no further. Planetcom is THE place to go.read more
James Lauzon
James Lauzon
17:50 25 Jan 19
Best computers guys in town. Saved me from a lot of headache. Always great dealing with this company.
Yvonne Brazell
Yvonne Brazell
06:23 01 Aug 18
If you have IT issues corporate or individual these specialists will solve them. Offering 24/7 support their team works... hard to keep your IT systems running. From building websites to ordering & installing complete IT systems. They make it look ez. Great service.read more
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