A Technology Experience

Beyond Limits

PlanetCom Managed IT Provides Diverse Technology Services to Support a Wide Range of Businesses

PlanetCom strives to provide products and services superior to the in-house IT departments of most large businesses. Based in Sherwood Park, Alberta and serving the Edmonton area and beyond, we specialize in Managed IT Services that consistently provide the computer, network, and technology support that is critical for success in today’s world.

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What We Offer

Beyond Managed IT

Seamless IT support that is customized for your specific needs at a fixed monthly cost.

Beyond Security

Working with you to create secure, future proof networks for your growing business.

Beyond Consulting

Friendly one-on-one support and solutions for all aspects of your technology needs.

Beyond The Cloud

Industry leading delivery on demand cloud computing services with flexible options.

Beyond Network & Server

Quoting & building to installing & maintaining, we’ve got your server needs covered.

Beyond Data Backup

Proactively protect your company’s files to prevent costly and time consuming data loss.

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CompTIA A+ Certified

CompTIA is the leading provider of vendor-neutral IT certifications in the world and is the starting point for a successful career in the IT industry. At PlanetCom all of our technicians are CompTIA A+ Certified, meaning they have over 500 hours of hands-on work experience under their belts and have passed two exams scoring 70% or higher. We hold ourselves to the highest standards of customer service and technical expertise, and this is just another way we ensure that you receive nothing less, every time.

Managed Web & Creative Services

In addition to our Managed IT Services, we also have a full service web/creative department specializing in modern responsive web design, graphic design, and search engine optimization. We take care of all of your web needs from design & development to hosting & maintenance. Click below to learn more.

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Companies We’ve Worked With

Based on 52 reviews.

Lindsay D

24/09/2021

I have been working with Planetcom for only a few months personally and I am so impressed with the speed and efficiency this company conducts themselves. Parag is who we deal with on a regular basis and are continually impressed with his customer service. Every interaction with Planetcom staff has been positive.

Logan M

17/06/2021

You should have absolute confidence dealing with PlanetCom for any and all of your IT needs. Such an amazing and friendly local business. Carl (the president) is an absolutely amazing human being and shows great pride in his business. Deal with confidence and support local!

Lyle Appsdeveloper

09/06/2021

This company knows their stuff.. Had a power issue with my iMac 27"... they repaired quickly and at a great price. Highly recommend PlanetCOM and suggest if you have any IT or computer related issues .. talk to them first.

Chloe Kershaw

15/05/2021

I have been working with PlanetCom for two years now. Over the last two years I have ran into a handful of major computer/printer issues; the most pressing was when my email crashed and had to get a new computer. My go to has been Barry, he is so responsive, understanding and most importantly: patient and ALWAYS fixes my problems! I can trust that when I call Barry, he will know how to help me. In today's age it's hard to find reliable people you can trust. Not only is Barry reliable but he walks you through his troubleshooting process and educates you about what happened and communicates the what approach he is going to take to find a solution. I haven't had a chance to work with anyone else because I always ask for Barry, but if the rest of the team offers the same level of service then I can confidently say that you'll be well taken care of!

Lauren Willis

08/05/2021

Excellent service! The two gentlemen I dealt with were super friendly, knowledgeable, and professional. The service couldn’t have been any quicker, and I was pleasantly surprised by how low my bill was. This will be my go-to computer company from now on. Also, easy to find location in Sherwood Park.

Sarah Windjack

27/04/2021

Carl went above and beyond for me. I'm so grateful for his help. He was honest with me, answered all my questions, and helped me search for a new computer while giving me advice about my current one. Any IT problems, questions, anything, give Carl a call!! SUPPORT LOCAL!

Ryan Shippelt

14/02/2021

Awesome group with great support.

Amy Wilson

05/02/2021

I contacted Carl this week and told him I needed a laptop asap, he was quick to ask me questions to ensure I got a laptop tailored to my needs and had it ready for delivery the next day! Excellent service and great knowledge, I highly recommend!

Barb K

28/01/2021

I called the other morning with the hopes of getting some help, that I thought probably was hopeless BUT, the person I spoke to - I'm sorry I missed her name - was SUPER helpful. She was relaxed, calm, told me what I needed to do and ... viola! everything was fixed. I am just SO thankful! PlanetCom has helped me in the past and I will always consider them first as a go to, for help.

Bruce Byer

17/12/2020

The PlanetCom tech remotely got my computer to run MS Flight Simulator 2020 on Steam and recognize my Saitek yoke in a surprisingly short time. I worked for days and basically failed, not a real surprise as all my Google searches yielded dozens of people around the world with similar problems and no solution. It was not so much FS 2020, as it was getting the Saitek yoke to be recognized. For others, the yoke was either recognized or not - there was no middle ground. The solution was not just one fix - the chipset was out of date, the video card BIOS needed to be flashed; there was even an old Lava card that runs a IBM printer that got a new driver. The SSD hard drives received attention, and something related to the Intel processor was tuned up. Not only does the computer now run multiple screens using the newer Display Port connectors rather than DVI, overall, it just runs better - book keeping is smoother, emails are faster, searches quicker and it goes on. None of this is a real surprise as this sort of performance on the part of the PlanetCom people has been a norm over the years. I am fortunate that they still will work with the little guy as their primary tasking is local and big businesses.

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